All electricity providers promise great rates, but not many deliver on that promise. Other Texas electricity providers may use pricing gimmicks, hidden fees and add-ons, or plans that ultimately require you to do laundry at night to take advantage of a low rate! Not at Value Power. Our pricing plans are simple, easy to understand, and stay fixed for the long term. No gimmicks, no gotchas, no buyer beware – ever!
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Too long have customers been taken for granted by Texas power companies - putting customers through complicated menus, long wait times on hold, numerous “need to talk to my supervisor” excuses, and long, unresolved email chains. Not at Value Power. We understand that we only exist because of our customers and strive to give each customer the quality of service that they expect and deserve!
Ever noticed how your electric supplier’s attitude changes once you are enrolled? In the beginning, your enrollment inquiry call or email gets answered right away, but if you have a question about your bill, you’re on hold forever? Or when it’s the end of your contract and time to renew, you’re offered electricity rates that are much, much higher than what they charge new customers? Not at Value Power. Existing customers are just as important as new ones. You get great renewal rates and the same customer service attention as newly-enrolling customer. You deserve great service – always!
Value Power is brought to you by a team with a proven track record – we have served over 500,000 customers since the beginning of deregulation and Power To Choose in 2003. Over the years, the team has won numerous customer service awards – and this is because of our customer-first approach at every stage of the company and its operations.