Discount Power Frequently Asked Questions

We have great news! Value Power residential customers will soon become Discount Power customers, giving you access to more resources and even better customer service. Your retail electricity service will be transitioned from Value Power to U.S. Retailers LLC, dba Discount Power in December 2023.

Commercial and non-residential customers will be transitioned to U.S. Retailers LLC, dba Cirro Energy, during the same period.  See below for more information.

This transition will be seamless to you and you need to take no action at this time. There will be no interruption in your service and your current contract period, rate and all other terms will stay the same.

Once the transfer of your service is complete, you will receive a final bill from Value Power for service through the date of the transfer. After that, all future invoices and correspondence will come from Discount Power.

Questions? We have answers.

Check out the questions below related to the transition to Discount Power.


Question Not Answered? We are available at Value Power to answer any other questions. You can call us at 1-888-699-0747. Our hours are Monday to Friday 8 a.m. to 5 p.m. CST.